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1012 US-90
Castroville, TX 78009
Phone
(830) 444-4877
24/7 Client
Service Portal
Send Us
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1012 US-90
Castroville, TX 78009
Phone
(830) 444-4877
24/7 Client
Service Portal
Send Us
a Message

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Why People Trust Franke Insurance Services

Rick Whitworth

(Update post Year 1) Well after the 1st year of service my appreciation of Michael’s account management has only increased. It is tough times right now in the insurance industry with escalating costs and associated steeply rising premiums. Michael was quick to recognize the stress and anxiety this would add to the policy renewal time period and was proactive in reaching out to explain and assist in identifying mitigating solutions. The costs are still higher but not near as much as they could have been. Thanks again for being there when most needed! Worked hard and met the challenge. Started with a wood shingled 176 year old historical home and moved on a hunting ranch and primary home. Through in 2 vehicles and an umbrella policy to boot. Well Done Michael!

Casey Nelson

The team at Franke Insurance Services is outstanding! They take great care to find the best fit and have their client’s best interest at heart. I highly recommend!

Karyn Jones

We have been friends and done business with Michael for over 20 years. He has found the best price for the coverages we needed throughout several moves and changes in circumstances.

R Stone

I have my home, auto, and commercial insurance through Franke Insurance and couldn’t be happier with the service and attention to detail. Always willing to go the extra mile for their customers. Highly recommend!

Rory Porter

I’ve utilized this marvelous team since moving and still consistently am offered quality, pricing, and simplicity as if it was a baseline standard when other companies have gouged prices and shifted quality. I’m sure there are others of equal caliber, but I have yet to experience any superior. Love Franke Insurance

Dee Smith

We appreciate Franke Insurance having our back and helping us to find a lower rate for our homeowners and auto policies. I love that he is local and nearby. Michael is also very responsive to email.

Susan Crumrine

Michael Franke did a great job finding insurance for our new small ranching business. We appreciate the care he took to understand our needs and find the right products for us, at a reasonable price.

Mj Marcinik

My wife and I were first time home buyers, and our realtor highly recommended Franke to us. Being new to the home buying experience, everything that had to be done was a whirlwind, and the choices were even more complicated. Except when it came to buying home owners insurance. Michael and his team were beyond phenomenal with answering all of our questions. His patience and professionalism was A+ caliber of customer service and quite possibly the best case scenario that you’d hope for when taking on something so monumental in life. Where the rubber meets the road; about 2 months after moving into our new home, the inevitable happened. A major and extremely costly home repair was required. We had to have our main sewer line completely replaced. The out of pocket expense was well over $9,000. We first turned to our homeowners insurance to file a claim ourselves. Our insurance initially came back saying…

Tiler Torres

Mr. Franke has gone above and beyond for me. I was so surprised and impressed to find someone who cares about his customers so much. He has been so accommodating, always taking the time to answer all of our questions, to give solid advice, and to make any necessary changes as soon as possible with just a phone call or text. I was nervous when I started shopping for home insurance. I expected an arduous process because it is a modular home that is 34 years old, but thankfully I was referred to Mr. Franke. He made the experience of purchasing our first home less stressful by finding the best affordable home insurance, saving me money by bundling in auto insurance, and going even further to help me out personally by recommending a more appropriate lender when I found myself in a difficult situation when trying to close. Not only is he very kind, but…

Matthew Prencipe

Our agent is the best! Anything we’ve thrown at her in-terms of our needs and unique situations she been able to handle with out a hiccup. They’re constantly checking in with us making sure we’re happy, and satisfied. Whether it’s needing to adjust our coverage on the fly or planning for the future they’ve been amazing!

Roddy Rodriguez

I have been with Michael Franke (Franke Insurance Services) for 9 years and it has been a 5* top of the line experience since day ONE. I look forward to having continued Insurance coverages through his company for many years to come.

Travis Bird

I highly recommend using Franke Insurance Services as your insurance agent. As an independent agent, who is not tied to any one insurance company, they are able to shop around and find the best policy to fit your needs. They are highly professional and extremely knowledgeable and friendly.

Karen Chassells

Great service! Michael is always responsive when we have questions Thankfully, we have not yet had to file a claim, but I’m sure he would be just as responsive and helpful through that process. He is a Godly man, and conducts his business by the Golden rule. He understands what customer service is, and provides it awesomely! Highly recommend!

Stephanie Prosser

Our family gets all of our insurance through Franke Insurance Services. We feel comfort in knowing that our representative is local, available, and friendly. It is a drastic improvement from what we had before.

Linda Weber

Michael is so easy to work with! He helped me find the best coverages at the most affordable price for me. Definitely recommend working with him!

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(830) 444-4877

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(830) 444-4877

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1012 US-90
Castroville, TX 78009

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